Service
Advanced field solutions
At TEL, we refer to technical service and support before-and-after equipment delivery as “field solutions business.”
Our field solutions business takes advantage of the largest installed base in the industry (exceed 86,000 units), while also employing the latest AI, digital technologies, and knowledge management* tools to boost the efficiency of our service.
*Knowledge management: a method for stimulating innovation and enhancing an organization’s productivity by capturing and sharing tacit knowledge held by individual members